The Benefits of Outsourcing IT: Managed Services Explained

Outsourcing IT

A company should carefully consider outsourcing before making a decision. Investing time in researching IT vendors is a must to avoid fly-by-night providers who may be unable to deliver on their promises.

No one in the in-house team has expertise in all fields of IT technology. That’s why outsourcing is a good option for companies seeking to fill the gaps in their technical knowledge.


Expanding an in-house team as your business grows can be expensive and complicated. However, working with a Managed Services Raleigh offers flexibility and scalability. By paying a monthly fee, you can access an extensive range of IT skills that would only be possible to replicate in-house with massive overheads.

Outsourcing IT to a skilled third party frees your internal IT staff to focus on critical revenue-generating tasks. You can also rely on an MSP to handle complex technology projects you don’t have the in-house resources or expertise to do, such as installing new software or improving your network’s speed and reliability.


There are many costs associated with hiring an employee, including insurance, taxes, and bonuses. By outsourcing, companies can avoid these costs while still receiving the support they need.

IT outsourcing also eliminates the cost of equipment. Buying and maintaining IT equipment is costly for businesses. Third-party IT support teams bring their equipment, which reduces expenses.

In addition to the cost of equipment, employees can also create overhead costs by consuming energy. By outsourcing IT, companies can save money on utilities and energy while reducing their environmental impact. In short, IT outsourcing can be very cost-effective for companies of all sizes. It allows businesses to access a large pool of technical knowledge without hiring and training their staff. This can significantly increase productivity and efficiency.


Some small and mid-size businesses are hesitant about outsourcing because they might become reliant on an external service provider. This is a real fear, and doing your homework before signing an agreement with a managed IT company is essential.

A reputable IT company will have a multi-tiered team with first responses and experienced IT strategists to address your business needs. Due to their bulk purchasing power, they can also access offers and pricing for hardware or software that your business needs help with affording to pay.

In addition, IT companies will have a finger on the pulse regarding emerging technology that your in-house team may need to know. This allows you to decide more on what new technology to invest in.

A well-qualified IT outsourcing company can work with you to minimize your risk of data loss, compliance violations, and other cybersecurity threats by providing PCI-compliant backup and encryption services. These features help ensure that your critical information—including customer credit card numbers, personal data, and sensitive competitive information—is secure and accessible if necessary.


Finding in-house technical experts in every IT niche is only sometimes possible. And even if you could, it isn’t easy to keep up with tech trends without a team dedicated to research and development.

IT outsourcing allows companies to access a wide range of expertise for an affordable monthly fee. Having a reputable provider with their finger on the pulse means they’re already familiar with the latest technologies and can offer expert advice.

Outsourcing can also free up internal IT staff to focus on strategic projects and revenue-generating ideas. This can positively affect morale and reduce hiring and training costs for non-valued roles. It can also boost security by removing the risk of cybercriminals targeting unmanaged IT infrastructure. A quality IT service provider can spot issues and deploy security upgrades promptly.


Many people have concerns about outsourcing and losing control over essential functions of the business. This is understandable, but it’s important to note that IT outsourcing providers are held to the same high-quality standard as internal teams.

A good IT company will invest in training and staffing their employees with the right skills to ensure consistent service. They will have a core team of first responders and support staff that can help with everyday tasks, along with specialists in specific areas like networking, office 365 migrations, or compliance.

IT companies will also likely implement robust data protection measures such as encryption, which can convert information into an unreadable format, protecting it in transit or at rest. This is complemented by access controls such as role-based access permissions to restrict who can see which information.

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